Luxury white-glove courier in Brisbane and the Gold Coast
Tomsen Couriers is an independent Australian white-glove courier for luxury retailers, designers and private clients. We now offer same-day, point-to-point deliveries across Greater Brisbane and the Gold Coast, as well as Sydney and Melbourne, with discreet black vans and suited, white-gloved staff, so every item arrives in its original boutique presentation.
We are a small, highly reachable team rather than a large parcel network, built for deliveries where the client relationship matters as much as the item. Brisbane and the Gold Coast are our newest service areas.
When to choose Tomsen
- A boutique, fashion house or designer needs clothing or another purchase delivered to a valued client's home, hotel or venue, presented exactly as it was in store.
- Client relations need managing. We are reachable and flexible, keep everyone involved informed, and follow instructions such as where to leave an item.
- The courier must fit into a luxury setting. Our staff wear suits and white gloves rather than hi-vis, and can wait discreetly in a boutique, residence or hotel while a package is prepared.
- A high-value or unusual item needs careful packing and transport. We packed a luxury games table valued at over $100,000 and moved it from a private apartment to the brand's warehouse.
- Events and productions: fashion shows in unusual locations, photo shoots and other special events. We have delivered trophies and luxury trunks for a luxury sponsor at a major international sporting event.
- Returns, exchanges and repairs, collected from clients' homes.
- Deliveries to hotels, airports and private aviation, and event venues.
Our services
- Same-day service within Greater Brisbane and the Gold Coast: same-day pickup and delivery are guaranteed, and an immediate pickup is often possible when a team member is free.
- Flexible scheduling, with deliveries timed to your preferred window. Weekend deliveries for special cases.
- Point-to-point deliveries with real-time tracking, secure handling and seamless handovers.
- Goods presented exactly as intended, in their original boutique presentation.
- Packaging for high-value and unusual items.
- Premium vehicles and impeccably presented, hand-picked staff trained for luxury settings.
Areas we cover
Brisbane: Brisbane City, Fortitude Valley, Newstead, New Farm, Teneriffe, Kangaroo Point, South Brisbane, West End, Paddington, Milton, Toowong, Indooroopilly, Ascot and Hamilton, among others.
Gold Coast: Surfers Paradise, Main Beach, Broadbeach, Mermaid Beach, Bundall, Southport, Hope Island, Sanctuary Cove, Coomera, Robina and Burleigh Heads, among others.
Check any postcode on tomsen.com.au. For locations outside these areas, a Tomsen representative can tailor a solution to your exact needs.
Frequently asked questions
Do you offer same-day delivery in Brisbane and on the Gold Coast?
Yes. Same-day pickup and delivery are guaranteed within the areas we cover, and an immediate pickup is often possible when a team member is free.
Which areas do you cover?
Greater Brisbane and much of the Gold Coast, including Brisbane City, Fortitude Valley, New Farm, Paddington, South Brisbane, Surfers Paradise, Broadbeach, Main Beach, Southport, Hope Island and Burleigh Heads. Check any postcode on our website; for locations outside these areas, a Tomsen representative can tailor a solution.
Do you collect returns from clients' homes?
Yes. We collect returns and exchanges from clients' homes.
Do you deliver to hotels, airports and event venues?
Yes. We deliver to hotels, airports and private aviation, and event venues, including fashion shows and photo shoots in unusual locations.
Do you deliver on weekends?
We work business hours, with weekend deliveries for special cases. Mention your timing when you request a quotation.
Can you handle high-value or unusual items?
Yes, including the packaging. For example, we packed a luxury games table valued at over $100,000 and moved it from a private apartment to the brand's warehouse.
How do I book, and how much does it cost?
Pricing is by quotation. Request a quotation at tomsen.com.au, email info@tomsen.com.au or call +61 424 005 437.